Reduce Delivery Time Windows With Vehicle Tracking |
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TrackCompare,
July 1, 2010 Benefits Of Tracking |
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Even with the arrival of Vehicle Tracking Systems it appears that businesses out there are not taking these on board and are therefore not falling at the wayside with their levels of customer service and more.
Delivery companies that offer delivery of goods between an unreasonable window of 9-5pm are seemingly coming under pressure as other companies such as Ocado can offer their customers a one hour delivery slot to deliver in. This seems a pressing issue with delivery companies and it looks as though the completion is on as to who can deliver within the narrowest time slot.
For customers who work, taking at least a half day off to stay in for a delivery is just no longer feasible and research has shown in the past that customers spend an average of 15 days a year waiting for deliveries or tradesman to visit. This clearly shows that there is a need for companies to minimise their delivery time slots to within one or two hours.
Vehicle Tracking can help delivery companies or businesses who run a fleet of engineers achieve these delivery time slot windows whilst reducing their costs and miles travelled.
By forward route planning and the ability to direct the nearest engineer for instance to a job, all times are reduced and customer service increased.
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